Channel Operation Specialist - Singapore

Role Overview

This role involves comprehensive management and strategic development of the overseas channel ecosystem, focusing on expanding business operations and ensuring consistent achievement of development and operational objectives.

Key Responsibilities

• Plan, update, and execute policies related to ecosystem channels to support overseas business growth.
• Devise strategies, programs, and operational initiatives aimed at enlarging the international channel business.
• Oversee the review and application of partner policies to maintain ecosystem standards and compliance.
• Conduct ongoing business monitoring and extensive data analyses to identify challenges and recommend solutions.
• Manage the full lifecycle of the ecosystem, including onboarding, nurturing, transitioning, and exiting partners to maintain ecosystem health and integrity.
• Maintain a detailed inventory of partner numbers, capabilities, quality of cooperation, geographical spread, and dynamics to guide resource allocation and expansion.
• Implement performance-based incentives and conduct partner commission calculations.
• Collaborate with regional teams to optimize partner management processes, improve partner labeling systems, and enhance the partner operation center's infrastructure to streamline business workflows.

Candidate Requirements

• More than five years of experience in international sales operations, channel management, or similar business operations roles.
• Comprehensive understanding of ecological partner stratification strategies and operational programming, including strategy formulation and localized execution with recommendations for enhancements.
• Ability to identify high-potential ecosystem partners exhibiting strong collaboration and growth potential for targeted investment.
• Proficiency in utilizing existing resources to empower partners and suggest operation mechanism improvements.
• Strong capability in multi-dimensional data analysis to interpret business conditions and propose effective solutions.
• Experience in designing and refining business monitoring frameworks using data insights.
• Thorough knowledge of ecological partner operations and industry trends, enabling strategic market insight and industry comprehension.
• Skilled in systematic analysis and business acumen, with an understanding of supply chain cooperative dynamics.