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Case Manager - Personal Injury & Commercial

Allianz Australia

South Geelong, Victoria, Australia (Hybrid) · Full Time

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Experience
Any
Salary
Openings
1
Posted
2 hours ago
Work mode
Hybrid
Resume
Required to apply

Where you'll work

Job description

Position Overview

Join Allianz Australia as a Case Manager in our Geelong team on a 12-month contract. This role plays a pivotal part in managing Workers Compensation claim portfolios while emphasizing recovery and return to work strategies. Located in South Geelong, Victoria, this position offers hybrid and flexible working options to support work-life balance.

Role Responsibilities

  • Oversee and manage a portfolio of Workers Compensation claims.
  • Develop and execute realistic recovery and return to work objectives.
  • Maintain excellent customer service and foster productive relationships with injured workers, employers, and healthcare professionals to drive successful claim outcomes.
  • Formulate strategies that advance claims toward their resolution.

Candidate Profile

  • Excellent written and verbal communication abilities.
  • Strong dedication to customer service excellence.
  • Capacity to interpret legislation and other pertinent information accurately.
  • Skilled in building relationships and resolving problems effectively.
  • Ability to prioritize diverse tasks to meet required outcomes.
  • Keen interest in utilizing emerging technologies to thrive in a digital environment.

Benefits and Work Culture

  • Inclusive and supportive work culture valuing authenticity and diversity.
  • Flexible hybrid working arrangements and tailored workplace adjustments to promote work-life balance.
  • Opportunities for career progression including mentoring, professional development, and access to extensive learning resources.
  • Financial and well-being perks such as product discounts, retail and travel savings, financial wellness programs, and an Employee Share Purchase Program.

About Allianz

As a trusted leader in insurance and asset management, Allianz prides itself on fostering an empowering, inclusive workplace that values integrity, fairness, and trust. The company is committed to equal opportunities for all employees regardless of diverse backgrounds or characteristics.

Additional Information

If you need assistance or accommodations during the recruitment process, confidential support is available by contacting the company directly. Applicants should be cautious of fraudulent communications not originating from official Allianz email domains.

Work styles they’re looking for

Effective Communication Adaptability Problem Solving Communication Skills Relationship Building Customer Focus Workload prioritization digital technology adoption

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