Carer Hub Navigator – Toowoomba QLD
Westbrook, Queensland, Australia · Full Time
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- Experience
- 2+ yrs
- Salary
- AUD 43 – AUD 46 / hour
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- Certificate IV in a relevant support discipline or equivalent community sector experience
- Eligibility
- Applications are encouraged from individuals with lived experience of mental health, disability, Aboriginal and Torres Strait Islander people, and LGBTIQA+ community members. Candidates must have the right to work in Australia and meet screening requirements.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
Wellways Australia is seeking a compassionate and community-oriented Carer Hub Navigator based in Toowoomba, Queensland. This role serves as a vital connection point for carers, providing guidance and access to support through our Carer Gateway Hub. It integrates community development with engagement strategies to enhance awareness and ease of access to essential services for carers.
Key Responsibilities
- Act as the approachable and supportive presence for carers, fostering meaningful relationships that focus on wellbeing and independence.
- Support carers holistically, addressing more than just basic needs to help them reach their full potential.
- Oversee operations at the Gladstone Carer Hub, promoting social interaction, wellbeing, and a sense of belonging.
- Maintain a collaborative approach, working with community groups, health services, schools, aged care, and local government to strengthen local carer support networks.
Candidate Requirements
- Experience supporting family carers in areas such as mental health, substance use, or community services.
- Possession of a Certificate IV or higher in a relevant support discipline, or equivalent experience within the community sector.
- Must hold a current valid Driver's Licence.
- Proficiency with technology and IT skills.
- Current and satisfactory National Police Check within the last 12 months.
- Possession of a Working with Children Check (QLD Blue Card) and NDIS Worker Screening Check (QLD Yellow Card).
- Right to work in Australia.
- Completion of the NDIS Worker Orientation Module Certificate.
About Wellways Australia
Operating across multiple states with around 2,000 staff and 150 volunteers, Wellways is dedicated to creating inclusive communities that empower individuals to imagine and achieve their potential. The organisation values diversity and inclusion and strongly encourages applications from Aboriginal and Torres Strait Islander peoples, those with lived experience of mental health or disability, and LGBTIQA+ individuals.
Benefits
- Competitive salary under SCHADS 4B ($43.08-$46.35 per hour) plus superannuation and salary packaging options.
- Salary packaging advantages allowing up to $15,899 pre-tax allocation for expenses such as rent or car leasing.
- Meal and entertainment allowance of up to $2,650 annually through salary packaging.
- Access to an Employee Assistance Program supporting personal and family wellbeing.
- A purpose-driven and inclusive workplace culture valuing respect, social inclusion, and community engagement.
Additional Information
Applicants must undergo relevant screening processes for the protection of children and vulnerable people. Wellways is committed to reconciliation and its Aboriginal and Torres Strait Islander engagement initiatives.
Applications must include a CV and cover letter addressing specific criteria regarding community engagement experience, relationship-building, program implementation, and alignment with Wellways' mission and values.
Applications close on 21 August 2026.