Business Development Representative

About Klaviyo and the Role

Klaviyo is dedicated to supporting businesses in owning their growth by equipping creators, entrepreneurs, and e-commerce brands with advanced data-driven marketing and automation tools. We embrace the diverse backgrounds and experiences of our team, promoting a culture that values learning and inclusivity. This role offers the chance to join our Sydney office early, playing a crucial role in expanding Klaviyo's presence in the APAC region.

Key Responsibilities

• Identify and produce qualified sales opportunities for the Account Executives through meticulous lead qualification.
• Establish initial connections with e-commerce businesses, effectively communicating how Klaviyo can enhance their growth trajectory.
• Develop skills to recognize buyer needs, present Klaviyo's value proposition clearly, and direct opportunities to the appropriate sales team members.
• Maintain consistent and organized outreach efforts utilizing various channels including phone calls, emails, and social media.
• Exhibit persistence and positivity despite setbacks, embodying core company values such as accountability, teamwork, and excellence.
• Contribute to improving company processes and workflows, especially by integrating AI-driven solutions to enhance operational efficiency.

Candidate Profile

• Passionate about beginning a career in technology sales, with the aspiration to advance to roles such as Account Executive.
• Demonstrates determination, adaptability, and eagerness to learn in a fast-evolving, goal-oriented workplace.
• Exceptional communication skills, confident in verbal and written interactions.
• Self-driven and open to coaching, thrives as part of a motivated and high-achieving team.
• Experience experimenting with AI tools in either work or personal contexts, eager to responsibly adopt AI to optimize productivity.
• Must hold valid authorization to work in Australia.

Additional Information

The APAC division is growing with a focus on building a local yet culturally aligned team in Sydney across various functions including sales and customer success. The company values ongoing learning and provides opportunities for career advancement largely through internal promotion and experience. Salary reflects regional labor market conditions, with a base annual pay of AUD 70,000. This role may require up to 10% travel for onboarding, client engagements, team gatherings, and industry events, all planned in advance.

Klaviyo emphasizes equal employment opportunity and prohibits discrimination based on a wide range of personal attributes. The interview and hiring process involves careful use of AI tools with consciousness toward privacy and fairness. Candidate applications are handled with strict security to protect personal data.