Associate - Business Analyst (Back Office) - Finance & Accounting

Role Overview

This position involves handling accounts receivable collections, performing detailed financial analyses, and supporting month-end and year-end closing activities within the finance and accounting domain.

Primary Responsibilities

• Engage with customers whose accounts are past due to recover outstanding payments.
• Track accounts receivable aging reports and prioritize collection efforts accordingly.
• Keep comprehensive and current records of all collection activities in the accounting system.
• Work collaboratively across teams to resolve issues impacting collections effectiveness.
• Generate and share regular reports and analytical insights related to collections for management review.
• Support month-end and year-end financial closing processes.

Required Skills and Experience

• Minimum of two years’ experience in US-based collection processes.
• Deep knowledge of collections workflows and customer contractual agreements.
• Familiarity with collections management software tools.
• Excellent negotiation capabilities paired with strong written and verbal communication skills.
• Ability to operate both independently and within a team environment.
• Exceptional organizational aptitude with effective task prioritization to meet deadlines.

Eligibility Criteria

• Graduate or postgraduate degree in finance or commerce.
• At least two years of relevant professional experience.
• Fluency in both written and spoken English is mandatory.