Assistant Manager – HR Operations & Payroll (South Africa)

Overview

We are looking for a proactive and detail-focused Assistant Manager to oversee HR operations and payroll processes with an emphasis on South African payroll management. This role plays a critical part in ensuring payroll accuracy, statutory compliance, and effective HR support to employees and stakeholders.

Primary Responsibilities

• Administer payroll operations including processing attendance, onboarding, exits, salary changes, and variable compensation.
• Accurately compute, validate, and reconcile salaries, deductions, and mandatory statutory components.
• Collaborate with payroll vendors, finance teams, and internal HR departments to guarantee timely payroll execution.
• Handle full and final settlements, payroll reconciliations, and compliance adherence.
• Manage payslips, salary advances, payroll documents, and respond to audit inquiries.
• Resolve payroll-related employee and stakeholder queries within established service level agreements (SLAs).
• Preferably possess experience with South African payroll.
• Supervise end-to-end onboarding and exit procedures, including documentation and system updates.
• Issue various employee communications such as offer letters, confirmation letters, increments, promotions, market corrections, experience letters, and relieving letters.
• Maintain employee records with high accuracy in HRMS platforms.
• Support employee lifecycle events like transfers, promotions, and organizational changes.
• Address HR queries using ticketing tools like ServiceNow, adhering to SLAs.
• Coordinate with global and regional HR teams to uphold standardized HR operations.
• Monitor and report on operational performance indicators, SLAs, and service delivery metrics.
• Ensure audit preparedness and compliance with internal HR policies and controls.
• Facilitate domestic and international employee movements.
• Oversee employee benefits administration through collaboration with internal and external parties.
• Manage notice period waivers and maintain precise HR system records.
• Upload and manage exit documentation in HR tools.

Skills and Competencies

• Advanced proficiency with Microsoft Excel and PowerPoint.
• Strong analytical mindset with exceptional attention to detail and methodical problem-solving capabilities.
• Effective verbal and written communication skills.
• Experience with HRMS systems such as Oracle HCM.
• Exposure to Oracle Fusion HCM modules, HDL (HCM Data Loader), and OTBI – HCM reporting is advantageous.

Qualifications and Experience

• Bachelor’s degree in any field.
• 3 to 5 years of relevant experience in HR operations and payroll, with payroll expertise given preference.
• Prior experience handling South African payroll processes is desirable.

Additional Details

Work schedule: Shift timing from 2:00 PM to 11:00 PM IST.