Assistant Housekeeping Manager - Marriott Executive Apartments Sheikh Zayed Road

Position Overview

The Assistant Housekeeping Manager is responsible for overseeing the quality and efficiency of cleaning operations within the property, including guest rooms, public spaces, and facilities such as the pool. This role involves inspecting cleaned areas to ensure compliance with established standards and coordinating daily activities to maintain optimal presentation and readiness of rooms.

Key Duties

• Inspect guest accommodations and public areas after cleaning to confirm adherence to quality standards.
• Monitor and manage room status by reviewing sold room reports, identifying discrepancies, prioritizing cleaning tasks, and updating information on departing rooms.
• Support Housekeeping management with daily operational oversight and serve as a communication link between Housekeeping, Engineering, Front Office, and Laundry departments.
• Address and document any issues found in rooms by coordinating with the Front Desk and ensure smooth turnover.
• Distribute and communicate room assignment changes and relay operational issues to incoming shifts.
• Assist with administrative duties including completing necessary documentation and reports.

Employee Management

• Help in the recruitment, training, scheduling, performance appraisal, counseling, disciplinary actions, motivation, and coaching of housekeeping staff.

Compliance and Safety

• Adhere to all company policies and safety regulations, report maintenance needs, hazards, accidents, or injuries promptly, and complete required safety training.
• Maintain professional appearance and confidentiality of sensitive company information.

Guest Interaction

• Welcome guests warmly according to company standards, anticipate and fulfill their service needs, assist guests with disabilities, and express genuine appreciation.
• Communicate clearly and professionally with staff and guests alike.
• Foster positive relationships with colleagues by actively listening and responding to their concerns appropriately.

Physical Requirements

• Ability to move, lift, and carry objects up to 55 pounds independently and heavier items with assistance.
• Capable of pushing/pulling loaded housekeeping carts over various surfaces and maneuvering work-related equipment.
• Physically perform tasks requiring bending, twisting, stooping, and extended periods of standing, sitting, walking, or kneeling during a shift.
• Use fine motor skills for grasping, turning, and manipulating items, and proficiently handle computers or point of sale systems.

Preferred Qualifications

• Minimum educational requirement: High school diploma or equivalent.
• At least one year of relevant housekeeping experience.
• Minimum one year of experience in a supervisory capacity.
• No license or certification specified.

Additional Information

This role falls under the Housekeeping & Laundry category at a non-management level located in Dubai, UAE. The position is full-time and onsite. Marriott International promotes equal opportunity and values diversity, welcoming applicants from all backgrounds without discrimination based on disability, veteran status, or other legally protected characteristics. Marriott Executive Apartments provides temporary accommodations across major global business hubs, aiming to offer a homelike environment to guests living away from home.