Assistant Director of Food & Beverage

About Rosewood Doha

Rosewood Doha is a prestigious destination inspired by Qatar’s coral reefs, offering ultra-luxury hospitality and residential living combined with diverse culinary and wellness experiences. The property features a 155-key hotel, 162 serviced apartments, and 276 private residences, alongside various restaurants, lounges, event spaces, and lifestyle offerings including Asaya, Qatar’s first members-only wellness club, and the Manor Club for premium guests. Since opening in July 2025, Rosewood Doha has earned numerous accolades from renowned organizations like the Michelin Guide and Forbes Travel Guide.

Associate Experience

• Competitive salary and benefits package
• High-quality associate accommodation in prime locations in Lusail and the Pearl
• Birthday day off as a special recognition
• Personalized development plans and continuous learning opportunities for career growth

Your Role and Responsibilities

• Ensure all team members consistently uphold the brand promise and deliver exceptional guest service, including excellent support to internal customers across divisions.
• Engage directly with guests and monitor associate interactions, providing coaching to enhance guest service skills.
• Promptly address and resolve all guest and internal service complaints efficiently.
• Maintain positive and cooperative relationships with guests and colleagues alike.
• Optimize workforce productivity through multi-skilling, flexible scheduling, and multitasking to meet financial targets and guest expectations.
• Operate each profit center to maximize profitability without compromising brand standards and guest experience.
• Manage cost centers to ensure minimal expenses while maintaining high standards.
• Contribute to preparation of the Food and Beverage Annual Business Plan and monthly financial reforecasts with department heads.
• Proactively control costs using key performance indicators and adhere to all financial, regulatory, and licensing policies.
• Assist in inventory management and upkeep of operating equipment, focusing on items with high usage such as chinaware and glassware.
• Participate actively in yield and revenue management meetings to optimize pricing and increase profits in restaurants and events.
• Oversee beverage program including recipe development, inventory control, and menu innovation.
• Review uniform replacement plans and coordinate upgrades with the Director of Food and Beverage.
• Prepare, review, and update departmental operations manuals ensuring accuracy and completeness.
• Conduct annual performance reviews for key associates, supporting their professional development and ensuring cascading reviews down the teams.
• Support the development and delivery of department training programs alongside Training Manager and department trainers.
• Lead regular divisional communications and ensure effective departmental meetings and briefings.
• Manage the Food & Beverage division operations in the absence of the Director.
• Collaborate with culinary teams to meet operational needs and provide necessary feedback.
• Assist in developing and implementing the Annual Marketing Plan, broken down by department.
• Continuously monitor market trends locally and internationally to ensure competitiveness and innovation.
• Encourage department heads to seek marketing and public relations opportunities to enhance brand awareness and business growth.
• Align Food and Beverage activities with corporate strategies, ensuring appropriate implementation at the hotel level.
• Ensure minimum and optional brand standards are consistently applied across the division.
• Monitor operations especially during peak times, making adjustments through department heads as required.
• Implement and maintain food and beverage fundamentals and respond effectively to consumer feedback.
• Foster collaboration and teamwork across departments to support overall hotel success and guest satisfaction.
• Keep associates informed about seasonal and new market products.
• Regularly taste and assess food and beverage offerings, providing constructive feedback.
• Supervise associate punctuality, appearance, and uniform standards to maintain high grooming and hygiene standards.
• Provide support in outlets during managerial absences.