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- Posted
- 1 week ago
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Job description
About Us
Join iFood and advance your career with a leading Brazilian technology company renowned across Latin America. Leveraging innovative solutions, we connect thousands of restaurants with millions of consumers daily, managing an average of 100 million orders per month. Beyond food delivery, our services extend to Marketplace, Pharmacy, and Pet sectors. Our fintech arm, iFood Pago, includes benefits such as meal and food vouchers through iFood Benefícios and the restaurant bank iFood Pago itself. Become part of a team continuously pioneering with cutting-edge technology and constant innovation.
Key Responsibilities
- Support commercial operations by ensuring smooth and organized team activities.
- Maintain and update CRM data to guarantee the accuracy and quality of pipeline and portfolio information.
- Monitor commercial processes and identify opportunities to enhance efficiency and performance.
- Develop, arrange, and refresh training materials, playbooks, and commercial enablement content.
- Assist with onboarding and training new channels and partners.
- Generate reports, track key performance indicators, and aid in managing daily commercial routines.
- Serve as a liaison among various commercial team members to ensure alignment and orderly delivery of results.
- Support execution of weekly team routines, maintaining discipline in processes and commercial cadence.
Candidate Profile
- Experience in commercial areas, preferably in channels, partnerships, or inside sales.
- Proficiency with CRM tools, including pipeline and portfolio management.
- Intermediate or advanced knowledge of Excel and/or Google Workspace.
- Ability to organize processes, track indicators, and support commercial routines effectively.
- Desirable experience in channel/partner training, capacity building, and commercial process standardization.
- Skilled in creating training and enablement materials.
- Strong inclination to work behind the scenes, supporting team success collaboratively.
- Capability to manage multiple tasks simultaneously without compromising deadlines or quality.
- Self-driven with the ability to conduct activities independently and identify improvements proactively.
- Clear and instructive communication skills to translate commercial information into straightforward training materials.
- Resilience in dynamic environments, contributing to evolving process development.
- Team-oriented mindset, appreciating collaboration and bolstering group development and performance.
- Disciplined in routine management involving cadence, reports, and CRM updates as integral to work methodology.
Inclusion & Diversity
At iFood, we value diversity as a key driver of innovation and outstanding outcomes. We promote equal opportunity regardless of disability, gender, sexual orientation, race/ethnicity, age, family status, or appearance. Employee volunteer groups focus on race, gender, LGBTQI+, and people with disabilities issues. Our ambition is to be the workplace where individuals choose to grow and help realize dreams, embracing #AllTogether.
Culture
We are passionate about innovation and results, always striving to think creatively and act swiftly with responsibility. We embrace diversity, knowledge sharing, and versatility. The people define our unique formula — become a part of this community.