- Experience
- 2+ yrs
- Salary
- USD 80,000 – USD 80,000 / year
- Openings
- 1
- Posted
- 1 hour ago
- Work mode
- In office
- Education
- Bachelor's degree
- Eligibility
- Candidates must currently reside in the Denver Metropolitan Area and be able to work full-time onsite in Englewood, Colorado. Relocation assistance is not provided. The employer welcomes applications from individuals of all backgrounds without discrimination.
- Resume
- Required to apply
Job description
About the Role
TerraSlate Inc. seeks a driven and persuasive Account Manager to manage and grow a portfolio of existing clients in the waterproof printing industry. This position operates fully onsite in the Denver Metropolitan Area, focusing on high-impact revenue generation, customer retention, and valuable expansion opportunities within the established customer base.
Key Responsibilities
- Manage defined accounts as the main contact, driving revenue growth through upselling and cross-selling of TerraSlate's offerings.
- Identify new applications and opportunities to maximize account value and build trust-based long-term partnerships.
- Meet assigned revenue goals by expanding accounts and converting inbound leads efficiently while accurately maintaining sales pipeline data in HubSpot CRM.
- Quote and order management with attention to margin, profitability, and customer value.
- Coordinate closely with production, design, and fulfillment teams to ensure accurate, timely order execution and excellent customer experience.
- Communicate proactively with customers through all stages of the order process, resolving issues promptly and escalating when necessary.
- Act as a customer advocate by sharing insights and competitive intelligence internally.
- Develop thorough knowledge of TerraSlate's products and value propositions and represent the company at trade shows or events occasionally.
Success Metrics
- Consistent achievement or exceeding of revenue targets and account growth goals.
- Strong customer retention and net revenue retention within managed accounts.
- Maintained and expanded sales pipeline with clear next steps documented in the CRM.
- Enhanced average order value and overall account profitability.
- High levels of customer satisfaction due to responsiveness and proactive service.
- Complete compliance with CRM usage and accurate order processing within Shopify systems.
- Positive contribution to a collaborative and accountable team culture.
Candidate Profile
- Bachelor’s degree preferred in business, marketing, or related fields.
- Minimum of two years experience in account management, sales, or similar revenue-driven roles.
- Proven success in growing existing accounts and meeting sales targets.
- Strong emotional intelligence with excellent interpersonal, verbal, and written communication skills.
- Comfortable using CRM and order management software, experience with HubSpot and Shopify is advantageous.
- Must reside and work full-time onsite in the Denver Metropolitan Area; relocation assistance is not provided.
- Willingness to travel occasionally for trade shows or customer events (1-2 times per year).
About TerraSlate
TerraSlate is a global leader specializing in waterproof, rip-proof printing paper, shipping products to over 120 countries. Recognized twice by Inc. 5000 for rapid growth, the company serves diverse sectors including hospitality, education, defense, healthcare, and supply chain management. Based in Englewood, CO, TerraSlate emphasizes sustainability, powered entirely by renewable energy sources, and fosters a culture of employee growth, recognition, and purpose-driven work.
Company Highlights and Benefits
- Exceptional employee culture recognized locally and featured in the Denver Post.
- Official Small Business Partner of the Denver Broncos with brand visibility at home games.
- Commitment to sustainability with wind and solar energy powering operations.
- Company-paid life insurance coverage of $100,000 for all employees.
- Opportunities for professional growth in a fast-growing entrepreneurial environment.
- Comprehensive health, dental, and vision insurance plans.
- 401(k) plan including a 4% company match vested immediately.
- Three weeks of paid time off plus sick leave annually.
Compensation
This role offers On Target Earnings of $80,000, comprising base salary plus quarterly bonuses linked to revenue and margin achievements.
Additional Information
Interested candidates should complete a behavioral survey to assist in assessing fit along with submitting a resume. TerraSlate is an equal opportunity employer, welcoming applications regardless of race, gender, sexual orientation, disability, veteran status, or other protected identities.