Account Manager – Christchurch, New Zealand

Overview

Step into the role of Account Manager with one of New Zealand's most trusted home improvement brands, Bunnings. This is an on-site, full-time opportunity based in Christchurch to build rewarding partnerships with commercial and trade clients, including Mandarin-speaking business customers. You'll have the chance to grow an existing client portfolio while working collaboratively and making a meaningful impact on customers’ success.

What We Offer

• Team discounts at Bunnings and other Wesfarmers brands such as Kmart.
• Access to over 100 exclusive benefits covering health, shopping, travel, wealth, and more.
• Paid parental leave for 12 weeks regardless of gender.
• Fun perks including festive gifts, discounted café offerings, and travel opportunities with store teams.
• Clear career development pathways designed to support your growth within the company.

Responsibilities

• Manage and expand an established portfolio of Trade, Builder, and Commercial clients across Christchurch and surrounding areas.
• Create and implement tailored sales strategies to identify and seize growth opportunities.
• Offer exceptional service to Mandarin-speaking customers, assisting them in navigating Bunnings’ products and solutions.
• Proactively generate new business through networking, reconnecting with former customers, and outreach activities.
• Collaborate closely with in-store teams and Commercial departments to ensure the best customer experience.
• Leverage your product knowledge and commercial insight to provide customized solutions supporting customers’ projects.
• Promote and contribute to a strong safety culture, making safety a central priority.

Candidate Profile

• Proven experience in Account Management, Business Development, or Commercial Sales roles.
• Fluency in both Mandarin and English, with confident communication skills in both languages.
• Strong ability to build and sustain long-term customer relationships.
• Skilled at negotiation, influencing, and managing diverse stakeholder relationships.
• Demonstrated history of meeting sales goals and identifying business growth areas.
• Comfortable engaging with various stakeholders within trade, construction, commercial, or related sectors.
• Excellent organizational skills with the ability to handle multiple priorities effectively.
• Commitment to safety standards and exceptional customer service.
• Knowledge of the building, trade, or construction sectors is highly valued.

Additional Information

Bunnings celebrates diversity and inclusion, valuing all cultural backgrounds, abilities, orientations, and identities. We support a workplace culture that values te reo Māori, tikanga Māori, and respects local communities. Applicants must be at least 15 years of age. Background checks including police, employment, medical, and qualifications may be conducted for successful candidates. Adjustments to the recruitment process are available upon request to ensure fairness and support for all applicants.

This role requires onsite presence in Christchurch, Canterbury, New Zealand. Bunnings reserves the right to close the position early. We do not accept unsolicited resumes from recruitment agencies.

About Bunnings

Bunnings leads as a retailer of home improvement and lifestyle products across Australia and New Zealand, backed by a broad network of stores and trade centres. Our goal is to inspire everyone to take on projects and build great outcomes. Join us to be part of a passionate and collaborative culture that encourages initiative and career growth.