Account Executive - SMB Africa (English Speaking)

About Salesforce

Salesforce stands as the leading AI-powered Customer Relationship Management (CRM) platform, where human expertise and technology collaborate to drive customer success. Innovation is deeply embedded in the company culture, promoting a future-focused environment centered on AI, data, and transformative business solutions.

Role Overview

This position, based in Dublin with hybrid working arrangements and relocation support, focuses on servicing the Small to Medium Business market in Africa. As an Account Executive, you will lead full sales cycles implementing Salesforce's Customer 360 platform and Agentforce AI solutions to empower clients to embrace the agentic era of technology.

Responsibilities

• Manage end-to-end sales engagements within assigned African territories, handling complex projects from prospecting through to deal closure.
• Drive growth by acquiring new clients and expanding business within existing accounts through strategic initiatives.
• Apply consultative selling to uncover business challenges and tailor Salesforce’s AI and data capabilities to meet client objectives.
• Develop and sustain trusted relationships with senior stakeholders, including C-suite executives, through continual engagement channels.
• Collaborate cross-functionally with business development, pre-sales, and marketing teams to optimize sales pipelines and strategies.

Qualifications

• Proven track record of success in quota-driven technology sales environments.
• Expertise in territory and account planning to systematically identify and qualify prospects.
• Strong skills in discovery and research to analyze customer processes, challenges, and goals.
• Aptitude for crafting compelling technology solutions aligned to client needs.
• Effective communication skills across verbal, written, and presentation formats using diverse tools.
• Demonstrated ability to leverage organizational resources and work collaboratively as part of an account team.
• Fluency in English is mandatory.

Preferred Skills

• Experience with recognized sales methodologies such as MEDDIC, Challenger, or Value Selling.
• Competence in developing business cases and managing strategic alliances.
• Capacity to perform effectively in a dynamic, fast-paced setting.
• Consistent achievement or exceeding of sales quotas.

Benefits and Growth Opportunities

• Comprehensive health cover including private health and life insurance, retirement planning, and monthly wellness allowances.
• Flexible leave policies including parental support programs.
• Access to high-level AI and sales training, mentorship, and clear progression paths within the global Salesforce organization.
• Opportunities to engage in social responsibility with paid volunteer days and donation matching.
• Employee discounts, inclusion-focused resource groups, and a workplace culture committed to equality.

Additional Information

Relocation Support: Salesforce offers comprehensive relocation assistance including consultations, support with PPS applications, housing, and dedicated onboarding at its Dublin campus.

Equal Opportunity: The company is committed to diversity and inclusion, ensuring all candidates are considered fairly without discrimination based on legally protected characteristics. Reasonable accommodations are provided during recruitment upon request.

Privacy and AI Use: Candidate evaluations may involve AI tools, with final hiring decisions made by humans. Candidate privacy rights and data use policies are maintained.