Account Executive - Small and Medium Business (SMB)

About Docusign

Docusign empowers more than 1.5 million clients and over a billion users in 180+ countries by streamlining business processes and simplifying how people work through its Intelligent Agreement Management platform. This platform connects vital business data hidden in documents and enables seamless creation, commitment, and management of agreements. As the leader in e-signature and contract lifecycle management, Docusign helps businesses save time and money while seizing opportunities effectively.

Role Overview

We are seeking a Small and Medium Business (SMB) Account Executive to join our dynamic and high-achieving sales team. This individual contributor position supports our mission to help businesses accelerate and enhance the way they operate by owning sales cycles from prospecting to closed deals. The ideal candidate is naturally curious, driven to acquire new clients, and consistently exceeds sales targets. This role reports directly to the SMB Sales Manager and involves a hybrid work setup, requiring a minimum of two days per week onsite presence.

Key Responsibilities

• Achieve personal sales targets aligned with company objectives to fuel business growth.
• Build and maintain a pipeline by proactively prospecting into assigned geographic SMB territories.
• Prepare and deliver tailored sales presentations and product demonstrations via phone and web-based platforms.
• Engage with prospective SMB clients to develop relationships and generate pipeline opportunities.
• Present proposals and skillfully negotiate contracts with SMB prospects to close sales effectively.
• Use sales tools accurately to forecast sales performance and revenue achievements.

Qualifications

• Minimum of two years of direct sales experience in an Account Executive or equivalent role.
• Preferred experience in managing and successfully closing sales cycles within the SMB segment.
• Demonstrated history of exceeding sales quotas, ideally ranking within the top 10-20% performers in previous roles.

Work Environment

Docusign embraces a culture centered around trust, equality, and inclusion. We are committed to creating an environment where every team member can thrive, openly share ideas, build meaningful relationships, and take pride in their contributions. The company encourages equal opportunity and provides necessary accommodations for individuals with disabilities or religious needs during the hiring process.