Guest Service Officer
Thrissur, Kerala, India • Penuh Waktu
Jadilah yang pertama mendaftar
- Pengalaman
- 2+ tahun
- Gaji
- —
- Lowongan
- 1
- Diposting
- 2 minggu yang lalu
- Mode kerja
- Di kantor
- Pendidikan
- Hospitality or Tourism Management degree/diploma
- Kelayakan
- Candidates with a relevant degree or diploma in Hospitality or Tourism Management and at least 2 years of hotel operations experience can apply.
- Melanjutkan
- Wajib mendaftar
Tempat Anda akan bekerja
Deskripsi pekerjaan
Overview
Hyatt Regency Thrissur is hiring a Guest Service Officer for its front office and guest relations team. In this role, you will help ensure guests receive a smooth, dependable, and high-quality service experience throughout their stay.
Role summary
This position supports the efficient day-to-day functioning of the Front Office and Guest Relations function within the Rooms Division. The focus is on delivering consistent service and maintaining a strong guest experience.
What you will do
- Deliver service that is reliable, courteous, and consistently aligned with guest expectations.
- Support the smooth operation of the front office and guest relations activities.
- Contribute to effective coordination within the Rooms Division.
Qualifications
A relevant degree or diploma in Hospitality or Tourism Management is preferred. The role requires at least 2 years of experience in hotel operations, along with strong customer service, communication, and interpersonal abilities.