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Hyatt Regency

Guest Service Officer

Hyatt Regency

Thrissur, Kerala, India · 정규직

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경험
2년 이상
샐러리
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1
게시됨
2주 전
작업 모드
사무실에서
교육
Hospitality or Tourism Management degree/diploma
적임
Candidates with a relevant degree or diploma in Hospitality or Tourism Management and at least 2 years of hotel operations experience can apply.
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Overview

Hyatt Regency Thrissur is hiring a Guest Service Officer for its front office and guest relations team. In this role, you will help ensure guests receive a smooth, dependable, and high-quality service experience throughout their stay.

Role summary

This position supports the efficient day-to-day functioning of the Front Office and Guest Relations function within the Rooms Division. The focus is on delivering consistent service and maintaining a strong guest experience.

What you will do

  • Deliver service that is reliable, courteous, and consistently aligned with guest expectations.
  • Support the smooth operation of the front office and guest relations activities.
  • Contribute to effective coordination within the Rooms Division.

Qualifications

A relevant degree or diploma in Hospitality or Tourism Management is preferred. The role requires at least 2 years of experience in hotel operations, along with strong customer service, communication, and interpersonal abilities.

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