Accenture in India

Application Support Engineer

Accenture in India

Coimbatore, Tamil Nadu, India · Full Time

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Experience
3+ yrs
Salary
Openings
1
Posted
il y a 1 semaine
Work mode
In office
Education
15 years full time education
Resume
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Job description

Role Overview

As an Application Support Engineer, your primary responsibility is to act as a software detective, dynamically identifying and resolving issues affecting critical business system components. Your day-to-day activities include troubleshooting software challenges, analyzing system performance, ensuring reliable application operations essential for business processes, and interacting with users to understand and address their problems. Maintaining a proactive approach to monitoring and enhancing system functionality is key.

Key Responsibilities

  • Operate independently while aiming to become a Subject Matter Expert (SME).
  • Actively participate and contribute in team discussions and problem-solving sessions.
  • Provide effective solutions to work-related challenges.
  • Assist in establishing and applying best practices for supporting applications.
  • Engage in ongoing learning to remain current with emerging technologies and methodologies.

Required Skills and Qualifications

  • Proficiency and at least 3 years of experience working with Large Language Models (LLMs).
  • Strong analytical capabilities coupled with excellent problem-solving skills.
  • Experience in software debugging and troubleshooting techniques.
  • Familiarity with tools used for monitoring application performance.
  • Ability to collaborate effectively within a team environment.
  • Educational qualification of at least 15 years of full-time education.

Additional Information

  • Job location is Coimbatore, Tamil Nadu, India.

How they work

Teamwork & Collaboration Problem Solving Learning Agility
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