Application Support Engineer

Role Overview

As an Application Support Engineer, your primary responsibility is to act as a software detective, dynamically identifying and resolving issues affecting critical business system components. Your day-to-day activities include troubleshooting software challenges, analyzing system performance, ensuring reliable application operations essential for business processes, and interacting with users to understand and address their problems. Maintaining a proactive approach to monitoring and enhancing system functionality is key.

Key Responsibilities

• Operate independently while aiming to become a Subject Matter Expert (SME).
• Actively participate and contribute in team discussions and problem-solving sessions.
• Provide effective solutions to work-related challenges.
• Assist in establishing and applying best practices for supporting applications.
• Engage in ongoing learning to remain current with emerging technologies and methodologies.

Required Skills and Qualifications

• Proficiency and at least 3 years of experience working with Large Language Models (LLMs).
• Strong analytical capabilities coupled with excellent problem-solving skills.
• Experience in software debugging and troubleshooting techniques.
• Familiarity with tools used for monitoring application performance.
• Ability to collaborate effectively within a team environment.
• Educational qualification of at least 15 years of full-time education.

Additional Information

• Job location is Coimbatore, Tamil Nadu, India.