Customer Success Manager
Hindco Recruitment Consultants
Karimnagar, Telangana, India পূর্ণকালীন
প্রথম আবেদনকারী হোন।
- অভিজ্ঞতা
- যেকোনো
- বেতন
- —
- শূন্যপদ
- 1
- পোস্ট করা হয়েছে
- ৪ ঘন্টা আগে
- কাজের ধরণ
- অফিসে
- শিক্ষা
- যেকোনো স্নাতক
- যোগ্যতা
- যেকোনো স্নাতক আবেদন করতে পারেন।
- জীবনবৃত্তান্ত
- আবেদন করা আবশ্যক
যেখানে আপনি কাজ করবেন
কাজের বিবরণ
Role Overview
This position focuses on managing the full post-purchase customer journey for a consumer electronics business. The role covers customer onboarding after sale, ongoing service support, and prompt handling of issues to maintain a strong customer experience.
Key Responsibilities
- Oversee the complete customer lifecycle after the product has been purchased, including onboarding and service support.
- Work to keep customer satisfaction high by resolving questions and complaints without delay.
- Serve as the escalation contact for urgent or complex customer issues and drive them to a quick closure.
Candidate Profile
The ideal applicant should have prior exposure to after-sales service or customer success, preferably within consumer durables. A good understanding of service operations and vendor coordination is important, along with strong customer interaction and problem-solving ability.
Eligibility
Any graduate can apply.