- 经验
- 3-5岁
- 薪水
- —
- 职位空缺
- 1
- 发布
- 2周前
- 工作模式
- 在家办公
- 合格
- Candidates who have 3 to 5 years of IT experience and practical exposure to Google Workspace, Slack, networking fundamentals, and endpoint management tools are suitable. MSP experience is a strong plus.
- 恢复
- 需要申请
职位描述
Role Overview
Mirai, a Scopely company, is seeking a senior-level IT specialist to own the day-to-day running of its IT operations and endpoint management setup. The position focuses on strengthening, expanding, and streamlining device administration, collaboration platforms, and essential infrastructure. This is a hands-on role for someone who can independently manage systems end to end in a fast-moving environment.
What You Will Do
- Administer Google Workspace at an advanced level, covering account lifecycles, security configurations, and organization-wide policies.
- Handle Slack administration, including workspace setup, integrations, access controls, and user provisioning.
- Investigate and resolve networking issues with working knowledge of core concepts such as LAN/WAN, VPNs, firewalls, DNS, and DHCP.
- Deploy, manage, and maintain an endpoint management or RMM platform such as Ninja, Jamf, or an equivalent tool.
- Oversee patching, operating system upgrades, and application rollouts across company devices.
- Support the design and execution of a scalable endpoint management approach for laptops and other endpoints.
- Keep systems secure, current, and aligned with IT operational standards and best practices.
- Act as an escalation point for complex technical support cases.
- Record procedures, settings, and standards to help improve efficiency and consistency.
Requirements
- 3 to 5 years of practical IT experience, preferably in a fast-changing or expanding organization.
- Strong, hands-on administration experience with Google Workspace.
- Strong, hands-on administration experience with Slack.
- Working knowledge of networking fundamentals.
- Experience implementing or managing an RMM or endpoint management solution such as Ninja, Jamf, Intune, or a similar platform.
- Background in patch management, software updating, and ensuring device compliance across multiple systems.
- Experience in a Managed Service Provider environment is strongly preferred.
Nice to Have
- Exposure to both macOS and Windows support environments.
- Familiarity with endpoint security and identity management best practices.
- Experience supporting distributed teams working remotely or in hybrid setups.
Who You Are
- A proactive professional who takes initiative and follows through on IT ownership.
- Comfortable working independently while partnering with teams across functions.
- A practical problem-solver who combines technical knowledge with workable solutions.
Additional Information
This role is based in Riyadh, Saudi Arabia, and is listed as a remote full-time position.