- 经验
- 任何
- 薪水
- —
- 职位空缺
- 1
- 发布
- 10小时前
- 工作模式
- 在办公室
- 合格
- Entry-level or junior candidates with an interest in technology and user support.
- 恢复
- 需要申请
职位描述
Overview
SM ARC Property Intelligence is seeking an entry-level IT Support Officer to help keep internal technology running smoothly. This role is well suited to someone who enjoys solving technical problems, supporting users, and building hands-on experience with modern IT systems.
You will be part of the team that ensures devices, applications, and everyday IT services operate efficiently so staff can work without disruption.
Key Responsibilities
- Act as the first point of contact for basic hardware, software, and general IT support issues.
- Set up, configure, and maintain devices such as desktops, laptops, printers, and related equipment.
- Diagnose and resolve problems involving systems, networks, and applications within a reasonable timeframe.
- Help create user accounts, reset passwords, and manage access rights and permissions.
- Carry out software installations, apply updates, and complete routine maintenance tasks.
- Record support tickets, fixes, and internal IT procedures for future reference.
- Keep track of IT assets and assist in maintaining a safe, dependable technology environment.
- Collaborate with colleagues to improve IT support delivery and internal processes.
Requirements
- Foundational understanding of computer hardware, operating systems, and basic networking ideas.
- Working familiarity with Windows, Microsoft 365, and common office productivity tools.
- Good problem-solving ability and a logical approach to troubleshooting.
- Strong verbal and written communication skills, along with a customer-focused attitude.
- Ability to handle several requests at once and decide priorities effectively.
- Interest in learning new tools and developing technical skills further.
What We Offer
- Structured onboarding plus ongoing technical learning and training.
- Supportive, team-oriented workplace culture.
- Exposure to current IT infrastructure, tools, and systems.
- Clear opportunities to grow professionally and progress your career.
- Practical experience across a variety of technologies and real business projects.
- Competitive pay and benefits.
About This Opportunity
This is a full-time, onsite position in Australia. It is aimed at entry/junior candidates who are enthusiastic about technology and enjoy helping others stay connected and productive.