- 经验
- 任何
- 薪水
- INR 250,000 – INR 300,000 / year
- 职位空缺
- 1
- 发布
- 2周前
- 工作模式
- 在办公室
- 学历
- 任何毕业生
- 合格
- Open to graduates and undergraduates from the 2024, 2025, and 2026 passing batches. Freshers encouraged.
- 恢复
- 需要申请
你的工作地点
职位描述
About the Role
We are seeking enthusiastic fresh graduates to join as Customer Service Associates in an International Voice Process for a multinational company. This is an excellent chance for individuals with strong communication skills and a passion for customer service to start their career with a global brand.
Key Responsibilities
- Provide support by managing inbound and outbound customer inquiries related to products, services, or account updates from international clients.
- Listen attentively to customer concerns, analyze problems, and deliver accurate and efficient solutions.
- Ensure adherence to quality standards, company policies, and performance indicators such as Turn Around Time (TAT), Customer Satisfaction (CSAT), and Average Handling Time (AHT).
Candidate Profile & Eligibility
- Graduates or undergraduates in any discipline from 2024, 2025, or 2026 batches are eligible.
- Freshers are encouraged to apply.
- Must possess impeccable verbal and written English communication skills.
- Should demonstrate good active listening and problem-solving abilities.
- Basic computer familiarity and typing proficiency are required.
- Comfortable with working night shifts in a 24/7 operational environment.
Job Highlights
- Monthly compensation: Approximately INR 28,000 CTC for freshers.
- Work schedule consists of five working days per week with two rotational weekly offs.
- Shifts include US/Night timings on a rotational basis.
- Perks include complimentary two-way cab service ensuring safe and convenient commute.
- The interview process is entirely virtual, allowing candidates to attend from home.
Job Locations
- Bengaluru (Bangalore)
- Mumbai
- Pune
Additional Information
For further details, candidates can contact the HR representative Saffa at phone number 8618272515.