- 经验
- 任何
- 薪水
- AED 4,500 – AED 4,500 / month
- 职位空缺
- 1
- 发布
- 1周前
- 工作模式
- 在办公室
- 恢复
- 需要申请
你的工作地点
职位描述
Position Overview
This is a contract-based role as a Front Office Executive for a duration of three months located in Dubai. The role involves being the initial point of contact for guests, offering a warm welcome and ensuring professional interactions at all times.
Primary Duties
- Greet guests cordially and create a favorable first impression.
- Provide assistance with inquiries, reservations, guest check-ins, and fulfill various service requests.
- Address guest complaints swiftly and effectively to maintain satisfaction.
- Collaborate with multiple departments including housekeeping, front office, food and beverage, and maintenance to meet guest requirements.
- Track guest satisfaction levels and gather feedback aimed at enhancing service standards.
- Identify VIP guests and offer tailored personalized services.
- Keep precise documentation of guest interactions, including requests, preferences, complaints, and how they were addressed.
- Actively promote the establishment's services, amenities, upcoming events, and special promotions.
- Maintain a neat and inviting reception and guest area environment.
Additional Details
This opportunity offers a monthly salary of 4500 AED. The position requires onsite presence in Dubai and is strictly a three months contractual engagement.