Front Office Executive - 3 Months Contract
Dubai, United Arab Emirates · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- AED 4,500 – AED 4,500 / month
- Ouvertures
- 1
- Publié
- il y a 7 heures
- Mode de travail
- Au bureau
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Position Overview
This is a contract-based role as a Front Office Executive for a duration of three months located in Dubai. The role involves being the initial point of contact for guests, offering a warm welcome and ensuring professional interactions at all times.
Primary Duties
- Greet guests cordially and create a favorable first impression.
- Provide assistance with inquiries, reservations, guest check-ins, and fulfill various service requests.
- Address guest complaints swiftly and effectively to maintain satisfaction.
- Collaborate with multiple departments including housekeeping, front office, food and beverage, and maintenance to meet guest requirements.
- Track guest satisfaction levels and gather feedback aimed at enhancing service standards.
- Identify VIP guests and offer tailored personalized services.
- Keep precise documentation of guest interactions, including requests, preferences, complaints, and how they were addressed.
- Actively promote the establishment's services, amenities, upcoming events, and special promotions.
- Maintain a neat and inviting reception and guest area environment.
Additional Details
This opportunity offers a monthly salary of 4500 AED. The position requires onsite presence in Dubai and is strictly a three months contractual engagement.