Salon Manager

About the Role

We are seeking a proactive and skilled Store Manager to take charge of our Hair Originals store in Bangalore. This leadership role demands managing the day-to-day store activities, upholding superior customer service standards, reaching sales goals, and fostering a motivated team environment.

Key Responsibilities

• Manage daily store functions including opening and closing tasks, inventory oversight, and visual merchandising.
• Boost store sales and meet monthly and quarterly revenue objectives.
• Hire, train, and oversee store staff to ensure excellent customer experiences.
• Track stock levels and collaborate with supply chain and warehouse teams to ensure timely inventory replenishment.
• Address customer inquiries, feedback, and complaints with professionalism.
• Maintain cleanliness, hygiene, and strict adherence to brand display standards within the store.
• Compile daily and weekly sales reports and communicate performance metrics with management.
• Ensure all company policies, pricing strategies, and promotional activities are followed.
• Handle cash management, billing processes, and point-of-sale operations efficiently.
• Develop strong customer relations to promote repeat business and foster loyalty.

Qualifications and Skills

• 2 to 4 years’ experience managing retail stores, preferably in salons, beauty, or haircare sectors.
• Demonstrated leadership and effective team management abilities.
• Excellent communication and interpersonal skills.
• Familiarity with basic computer applications, including billing software and MS Excel.
• Capability to thrive in a dynamic and fast-moving retail setting.
• Graduate degree in any discipline is desirable but not mandatory.