Call Centre Agent/Customer Service Representative (Arabic Speakers)

Role overview

This position is suited to someone who enjoys speaking with customers, resolving issues early, and turning service interactions into positive experiences.

Key responsibilities

• Handle customer interactions across phone, email, and chat.
• Respond clearly and accurately to questions related to products, pricing, and stock availability.
• Coordinate with internal teams to ensure customer requests are addressed effectively.
• Maintain records and complete data entry across different platforms.

Experience and qualifications

• Applicants should bring 1 to 3 years of relevant work experience.
• Strong telephone manners and excellent spoken, written, and interpersonal communication are required.
• The role calls for the ability to manage multiple tasks, stay organized, and prioritize work efficiently.

Additional information

This is a contract position based onsite in Dubai, United Arab Emirates.