Call Centre Agent/Customer Service Representative (Arabic Speakers)
Dubai, United Arab Emirates · Contract
Be the first to apply
- Experience
- 1–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- In office
- Eligibility
- Candidates with 1 to 3 years of relevant experience who are comfortable handling customer communication in Arabic are suitable for this role.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This position is suited to someone who enjoys speaking with customers, resolving issues early, and turning service interactions into positive experiences.
Key responsibilities
- Handle customer interactions across phone, email, and chat.
- Respond clearly and accurately to questions related to products, pricing, and stock availability.
- Coordinate with internal teams to ensure customer requests are addressed effectively.
- Maintain records and complete data entry across different platforms.
Experience and qualifications
- Applicants should bring 1 to 3 years of relevant work experience.
- Strong telephone manners and excellent spoken, written, and interpersonal communication are required.
- The role calls for the ability to manage multiple tasks, stay organized, and prioritize work efficiently.
Additional information
This is a contract position based onsite in Dubai, United Arab Emirates.