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Receptionist / Front Office Executive

Golden Vista Resort

Kolkata, West Bengal, India · Tam zamanlı

Başvuran ilk kişi siz olun

Deneyim
2+ yıl
Maaş
INR 14,000 – INR 17,000 / month
Açılışlar
1
Yayınlandı
4 saat önce
Çalışma modu
Ofiste
Eğitim
12. Geçiş
Uygunluk
Candidates between 21 to 35 years of age of any gender with relevant experience and minimum 12th grade qualification can apply.
Sürdürmek
Başvuru yapılması gerekmektedir.

Çalışacağınız yer

İş tanımı

Position Overview

Golden Vista Resort is in search of a polished and customer-oriented Receptionist / Front Office Executive to efficiently manage front desk duties and deliver outstanding guest service. The role requires excellent communication abilities, hospitality expertise, and experience in managing guest interactions to ensure a welcoming experience.

Key Duties and Responsibilities

  • Warmly welcome and assist guests upon arrival with professionalism.
  • Manage guest check-in, check-out, and registration procedures accurately.
  • Respond promptly and professionally to all phone inquiries and guest requests.
  • Maintain comprehensive guest records and reservation information with precision.
  • Collaborate closely with housekeeping and various departments to facilitate excellent guest services.
  • Handle guest issues efficiently and provide timely resolutions.
  • Oversee front desk operations to foster a positive guest environment.
  • Keep the reception area tidy and presentable at all times.
  • Support general resort administrative tasks and daily operations.

Candidate Expectations

  • At least two years of professional experience in reception, front office, hotel, resort, or customer service roles.
  • Completion of 12th grade education.
  • Basic conversational English skills.
  • Strong communication capabilities.
  • Knowledge of hospitality and guest service principles.
  • Proficiency in handling telephone etiquette and front desk software.
  • Computer literate with ability to manage guest registration and monitoring systems.
  • Elegant personal appearance and professional demeanor.

Benefits and Work Conditions

  • Monthly fixed salary ranging between ₹14,000 and ₹17,000, dependent upon skills and experience.
  • Annual performance bonus.
  • Provident Fund and ESIC benefits.
  • Complimentary meals provided.
  • Available accommodation at the resort.
  • Opportunity for career advancement within the hospitality field.
  • Engagement in a professional work environment.
  • Full-time day shifts.

Additional Information

  • Age requirement: Between 21 and 35 years.
  • Open to applicants of any gender.
  • Work location: NH12, More, Hasadanga, Mayapur, Dhubulia, West Bengal – 741140, Krishnanagar.
  • Contact person: Prince Mondal.
  • Contact number: 9883381010.

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