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Receptionist / Front Office Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- 2+ yrs
- Salary
- INR 14,000 – INR 17,000 / month
- Openings
- 1
- Posted
- 9 hours ago
- Work mode
- In office
- Education
- 12th Pass
- Eligibility
- Candidates between 21 to 35 years of age of any gender with relevant experience and minimum 12th grade qualification can apply.
- Resume
- Required to apply
Where you'll work
Job description
Position Overview
Golden Vista Resort is in search of a polished and customer-oriented Receptionist / Front Office Executive to efficiently manage front desk duties and deliver outstanding guest service. The role requires excellent communication abilities, hospitality expertise, and experience in managing guest interactions to ensure a welcoming experience.
Key Duties and Responsibilities
- Warmly welcome and assist guests upon arrival with professionalism.
- Manage guest check-in, check-out, and registration procedures accurately.
- Respond promptly and professionally to all phone inquiries and guest requests.
- Maintain comprehensive guest records and reservation information with precision.
- Collaborate closely with housekeeping and various departments to facilitate excellent guest services.
- Handle guest issues efficiently and provide timely resolutions.
- Oversee front desk operations to foster a positive guest environment.
- Keep the reception area tidy and presentable at all times.
- Support general resort administrative tasks and daily operations.
Candidate Expectations
- At least two years of professional experience in reception, front office, hotel, resort, or customer service roles.
- Completion of 12th grade education.
- Basic conversational English skills.
- Strong communication capabilities.
- Knowledge of hospitality and guest service principles.
- Proficiency in handling telephone etiquette and front desk software.
- Computer literate with ability to manage guest registration and monitoring systems.
- Elegant personal appearance and professional demeanor.
Benefits and Work Conditions
- Monthly fixed salary ranging between ₹14,000 and ₹17,000, dependent upon skills and experience.
- Annual performance bonus.
- Provident Fund and ESIC benefits.
- Complimentary meals provided.
- Available accommodation at the resort.
- Opportunity for career advancement within the hospitality field.
- Engagement in a professional work environment.
- Full-time day shifts.
Additional Information
- Age requirement: Between 21 and 35 years.
- Open to applicants of any gender.
- Work location: NH12, More, Hasadanga, Mayapur, Dhubulia, West Bengal – 741140, Krishnanagar.
- Contact person: Prince Mondal.
- Contact number: 9883381010.