Customer Service Executive - NY

NoBroker

Bengaluru, Karnataka, India · పూర్తి సమయం

దరఖాస్తు చేసుకునే వారిలో మొదటి వ్యక్తిగా ఉండండి

అనుభవం: ఏదైనా
జీతం: INR 17,000 – INR 20,000 / month
ఖాళీలు: 1
పోస్ట్ చేయబడింది: 2 గంటల క్రితం

పని విధానం: కార్యాలయంలో
అర్హత: Applicants aged between 18 and 32 years are eligible to apply.
పునఃప్రారంభం: దరఖాస్తు చేసుకోవాలి

మీరు ఎక్కడ పని చేస్తారు

ఉద్యోగ వివరణ

Job Overview

NoBroker is a prominent full stack proptech company providing comprehensive real estate services, recognized as India's first proptech unicorn with a billion-dollar valuation.

Key Responsibilities

Manage inbound and outbound communications including calls, chats, and emails from customers.
Deliver precise information regarding NoBroker's services, plans, and procedures.
Record, follow up, and resolve customer complaints using CRM or ticketing tools.
Refer complex issues to specialized departments and follow up to ensure prompt resolution.
Maintain quality standards in service and work to achieve high levels of customer satisfaction.

Work Details

Work arrangement: On-site at Bangalore office with preference for immediate joiners.
Working age eligibility: Candidates between 18 to 32 years old.
Compensation: Monthly salary ranging from 17,000 to 20,000 INR plus uncapped incentives dependent on experience.
Employee benefits include Provident Fund, Health Insurance coverage up to 100,000 INR, along with other perks.

నైపుణ్యాలు

కస్టమర్ సర్వీస్ CRM నిర్వహణ కస్టమర్ కమ్యూనికేషన్ ఫిర్యాదు పరిష్కారం Customer Satisfaction Management Email and chat support Problem Escalation telecommunication Service Quality Maintenance