Back Office Telecaller

About the Role

We are seeking a committed and responsible Back Office Telecaller to become a part of our team. The role includes managing inbound and outbound customer communications, updating customer records, and efficiently supporting back-office tasks.

Key Responsibilities

• Manage incoming and outgoing customer calls professionally.
• Provide precise information regarding the company's services.
• Keep customer information updated and accurate within the system.
• Conduct follow-ups ensuring clear communication with clients.
• Assist with back-end operations and related documentation.
• Collaborate with other departments as needed.

Candidate Requirements

• Applicants must reside in Chennai, Coimbatore, or Tiruchirappalli.
• Educational qualification limited to undergraduate degrees, 10th or 12th pass, or diploma holders.
• Postgraduates and engineering graduates are not eligible to apply.
• Basic proficiency in computer operations including MS Excel and data entry tasks.
• Effective communication skills in Tamil and elementary English.
• Ability to manage calls with professionalism and courtesy.
• Open to freshers and those with prior experience.

Benefits

• Fixed monthly salary with potential for career growth.
• A welcoming and supportive workplace atmosphere.
• Opportunities for skill enhancement and training programs.