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Back Office Telecaller
Tiruchirappalli, Tamil Nadu, India · Full Time
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- Experience
- Any
- Salary
- INR 10,000 – INR 12,000 / month
- Openings
- 1
- Posted
- 10 hours ago
- Work mode
- In office
- Education
- 10th, 12th, Undergraduate, Diploma
- Eligibility
- Candidates who have completed 10th, 12th, undergraduate degree or diploma and reside in Chennai, Coimbatore, or Tiruchirappalli. Postgraduates and engineering graduates are not eligible.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We are seeking a committed and responsible Back Office Telecaller to become a part of our team. The role includes managing inbound and outbound customer communications, updating customer records, and efficiently supporting back-office tasks.
Key Responsibilities
- Manage incoming and outgoing customer calls professionally.
- Provide precise information regarding the company's services.
- Keep customer information updated and accurate within the system.
- Conduct follow-ups ensuring clear communication with clients.
- Assist with back-end operations and related documentation.
- Collaborate with other departments as needed.
Candidate Requirements
- Applicants must reside in Chennai, Coimbatore, or Tiruchirappalli.
- Educational qualification limited to undergraduate degrees, 10th or 12th pass, or diploma holders.
- Postgraduates and engineering graduates are not eligible to apply.
- Basic proficiency in computer operations including MS Excel and data entry tasks.
- Effective communication skills in Tamil and elementary English.
- Ability to manage calls with professionalism and courtesy.
- Open to freshers and those with prior experience.
Benefits
- Fixed monthly salary with potential for career growth.
- A welcoming and supportive workplace atmosphere.
- Opportunities for skill enhancement and training programs.