Accommodation Administrator

Role overview

This position supports the smooth running of remote accommodation operations and helps create a welcoming, home-like experience for residents and visitors. The role sits within the site administration team and plays a key part in day-to-day service delivery at Western Australia FIFO sites.

Key duties

• Greet and support visitors and residents arriving at site.
• Handle resident check-in and check-out activities.
• Prepare reports for different internal and external stakeholders.
• Help coordinate requests related to building maintenance.
• Run the front desk reception area and manage the kiosk.
• Carry out standard reception tasks and respond to resident enquiries or requests.

What you need

• Hands-on administration background in a customer service environment.
• Prior use of the INX Inflight system is an advantage.
• Confidence using Excel.
• Willingness to complete a pre-employment medical assessment, including drug and alcohol screening.

Work pattern

This is an on-site FIFO role on a 14:7 roster, with 11 working hours per day. The schedule consists of two weeks at work followed by one week at home.

About the employer

The employer operates globally and in Australia with a large workforce, and places strong emphasis on service, teamwork, and continuous progress. The organisation positions itself as a place where employees can contribute meaningfully and grow while supporting a wider positive impact.

Equal opportunity

Applications are welcomed from people of all ages, races, sexes, ethnicities, religions, beliefs, and from people with disabilities.

Pay and benefits

A competitive salary is offered, along with development opportunities and a strong rewards and recognition program.

Application process

Applicants should submit a resume that clearly outlines relevant experience and availability. Shortlisted candidates will be contacted for an initial phone interview, which is also an opportunity to ask questions about the role.