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About Pegasus Residential

Founded in 2009, Pegasus Residential aims to transform the third-party property management sector by focusing on delivering luxury-level management and exceptional community experiences. Operating across 85+ markets in more than ten states, the company serves its residents and partners with a people-centered philosophy, tailoring each project individually. Boasting a dedicated team of over 1,000 members, Pegasus Residential fosters a culture of success and innovation.

Role Overview

As the Vice President of Operations, you will oversee a portfolio of conventional residential properties, lead regional management teams, and nurture relationships with clients, ownership groups, vendors, and staff. This senior leadership position requires a commitment to representing the company's culture of excellence while driving operational and financial goals.

Key Responsibilities

Manage a portfolio of conventional residential properties and inspire regional managers reporting directly to you.
Develop and maintain strong partnerships with clients and ownership entities.
Act as an ambassador for Pegasus Residential's culture both internally and externally.
Establish enduring relationships with vendors and employees to enhance operational effectiveness.
Develop and execute a competitive marketing strategy tailored to portfolio needs.
Collaborate with property owners to define objectives and property goals.
Implement cost control measures, optimize revenue generation, and manage delinquency efficiently.
Partner with regional managers on annual budgeting processes and sales/marketing initiatives.
Maximize rental income through strategic planning and oversight.
Ensure timely and precise completion of weekly, monthly, and quarterly operational reports.
Train and motivate associates to meet and exceed sales targets.
Maintain comprehensive knowledge of all portfolio properties and major competitors.
Ensure all company policies and procedures are adhered to across operations.

Candidate Qualifications

3 to 5 years of relevant experience in property operations.
Aleadership style characterized by leading from the front.
Expertise in managing lease-up and luxury properties.
Demonstrated success overseeing large portfolios involving multiple ownership groups, specifically with third-party management experience.
Advanced bookkeeping abilities and familiarity with general accounting practices.
Understanding of current legal responsibilities pertinent to property management.
Outstanding organizational capabilities with meticulous attention to detail.
Excellent verbal and written communication skills.
Professional demeanor and appearance suitable for senior leadership.
Proficiency or familiarity with OneSite is highly encouraged; experience with Ops Technology is required.

Benefits and Perks

Opportunities for career advancement and true professional growth.
15 days of paid time off (PTO).
15 paid holidays annually.
Full medical benefits covered 100% for employees.
401(k) plan featuring company matching contributions.
A positive, thriving work environment featuring best-in-class company culture.
Leadership and team support promoting development and advancement.
Employee referral bonuses ranging from $1,000 to $1,500.
Flexible working hours to support work-life balance.

Location Requirements

This role is preferably for candidates based in Texas, Florida, or Atlanta, with onsite work expectations in Dallas, TX.

Vice President of Operations

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