Vice President of Operations

About Pegasus Residential

Founded in 2009, Pegasus Residential aims to transform the third-party property management sector by focusing on delivering luxury-level management and exceptional community experiences. Operating across 85+ markets in more than ten states, the company serves its residents and partners with a people-centered philosophy, tailoring each project individually. Boasting a dedicated team of over 1,000 members, Pegasus Residential fosters a culture of success and innovation.

Role Overview

As the Vice President of Operations, you will oversee a portfolio of conventional residential properties, lead regional management teams, and nurture relationships with clients, ownership groups, vendors, and staff. This senior leadership position requires a commitment to representing the company's culture of excellence while driving operational and financial goals.

Key Responsibilities

• Manage a portfolio of conventional residential properties and inspire regional managers reporting directly to you.
• Develop and maintain strong partnerships with clients and ownership entities.
• Act as an ambassador for Pegasus Residential's culture both internally and externally.
• Establish enduring relationships with vendors and employees to enhance operational effectiveness.
• Develop and execute a competitive marketing strategy tailored to portfolio needs.
• Collaborate with property owners to define objectives and property goals.
• Implement cost control measures, optimize revenue generation, and manage delinquency efficiently.
• Partner with regional managers on annual budgeting processes and sales/marketing initiatives.
• Maximize rental income through strategic planning and oversight.
• Ensure timely and precise completion of weekly, monthly, and quarterly operational reports.
• Train and motivate associates to meet and exceed sales targets.
• Maintain comprehensive knowledge of all portfolio properties and major competitors.
• Ensure all company policies and procedures are adhered to across operations.

Candidate Qualifications

• 3 to 5 years of relevant experience in property operations.
• Aleadership style characterized by leading from the front.
• Expertise in managing lease-up and luxury properties.
• Demonstrated success overseeing large portfolios involving multiple ownership groups, specifically with third-party management experience.
• Advanced bookkeeping abilities and familiarity with general accounting practices.
• Understanding of current legal responsibilities pertinent to property management.
• Outstanding organizational capabilities with meticulous attention to detail.
• Excellent verbal and written communication skills.
• Professional demeanor and appearance suitable for senior leadership.
• Proficiency or familiarity with OneSite is highly encouraged; experience with Ops Technology is required.

Benefits and Perks

• Opportunities for career advancement and true professional growth.
• 15 days of paid time off (PTO).
• 15 paid holidays annually.
• Full medical benefits covered 100% for employees.
• 401(k) plan featuring company matching contributions.
• A positive, thriving work environment featuring best-in-class company culture.
• Leadership and team support promoting development and advancement.
• Employee referral bonuses ranging from $1,000 to $1,500.
• Flexible working hours to support work-life balance.

Location Requirements

This role is preferably for candidates based in Texas, Florida, or Atlanta, with onsite work expectations in Dallas, TX.