Trainee Resident Housing Officer

Role Overview

We are seeking a Trainee Resident Housing Officer to join our North Team covering Dublin, Louth, and Meath in a hybrid working setup. This fixed-term position extends for two years and requires the successful candidate to attend studies aimed at obtaining the PSRA license. Your role will be within the Housing Services team contributing to operations by delivering high-quality housing management services to tenants on our schemes. Candidates with a strong dedication to this trainee program and an ambition for a housing career are encouraged to apply.

Education and Training

Applicants may have a background from various academic paths, and where necessary, the company will support the completion of top-up modules to meet PSRA standards. Candidates lacking sufficient academic background can undergo a fully funded structured distance learning program over two years to achieve PSRA-level competence. Additional certification courses will support this professional development.

Key Responsibilities

• Engage fully in the Trainee Placement Program
• Manage aspects of rent collection
• Coordinate repairs and maintenance
• Assist with lettings and allocations
• Oversee estate management duties
• Support tenancy management activities
• Promote community development and resident participation

Corporate Responsibilities

• Align all activities with Clúid's mission to foster thriving communities
• Comply consistently with organizational policies and procedures
• Maintain discretion in all professional matters
• Uphold personal and organizational health and safety standards

Candidate Profile

• Holds a primary degree or equivalent education in Social Science or related disciplines
• Experience working in property-related environments
• Familiarity with diverse populations including vulnerable groups, homeless, elderly, and low-income households
• Currently employed full-time in a relevant industry role
• Possess a full clean driving license and have access to a vehicle
• Intermediate proficiency in IT and digital tools
• At least two years of experience in customer-focused roles
• Recent graduates willing to complete additional modules to meet PSRA competency levels
• If academic qualifications are below level 5, candidates may undergo a Recognition of Prior Learning assessment to determine suitability

About Clúid

As a leading provider of affordable, quality housing in Ireland, Clúid aims to build communities that offer great living conditions for all. The organisation invites individuals passionate about social impact and change to be a part of their team.

Benefits and Work Environment

• Dynamic and supportive workplace fostering innovation and collaboration
• Flexible working options including hybrid models to encourage work-life balance
• Ongoing training and professional growth opportunities
• Comprehensive benefits such as 25 days annual leave plus additional holidays, pension contributions, health insurance, employee assistance programmes, bike-to-work schemes, tax saver travel arrangements, sick pay, income protection, and paid parental leave
• Inclusive culture celebrated with a Gold Award from Investors in Diversity

Additional Information

• Working hours: 35 per week
• Salary range: €28,090 to €38,623 annually
• Valid driving license and use of a car are essential due to travel requirements