Senior Specialist - Customer Experience
Riyadh, Riyadh Province, Saudi Arabia · മുഴുവൻ സമയവും
അപേക്ഷിക്കുന്ന ആദ്യയാളാകൂ
- അനുഭവം
- 3+ വർഷം
- ശമ്പളം
- —
- ഓപ്പണിംഗുകൾ
- 1
- പോസ്റ്റ് ചെയ്തു
- 3 ആഴ്ച മുമ്പ്
- പ്രവർത്തന രീതി
- ഓഫീസിൽ
- വിദ്യാഭ്യാസം
- ബാച്ചിലേഴ്സ് ഡിഗ്രി
- യോഗ്യത
- Candidates with a bachelor's degree in Business, Marketing, Customer Experience, or a related field, along with 3+ years of relevant experience, may apply.
- പുനരാരംഭിക്കുക
- അപേക്ഷിക്കാൻ നിർബന്ധം
നിങ്ങൾ എവിടെ ജോലി ചെയ്യും
ജോലി വിവരണം
Role Overview
Qiddiya Investment Company is hiring a meticulous and proactive Senior Specialist - Customer Experience to strengthen its customer experience efforts across entertainment, sports, and cultural initiatives. The position is centered on helping shape and deliver memorable, high-quality interactions for customers.
Key Responsibilities
- Contribute to the design and rollout of customer experience strategies, initiatives, and programs.
- Gather customer feedback and evaluate it to uncover service enhancement opportunities.
- Work closely with teams across functions to keep customer experience objectives aligned.
- Assist in building customer journey maps and broader experience frameworks.
- Draft reports and presentations covering customer experience performance and progress.
- Partner with stakeholders to encourage a strong customer-focused culture.
Requirements
- A bachelor’s degree in Business, Marketing, Customer Experience, or a closely related discipline is required.
- At least 3 years of experience in customer experience, service design, or a similar field is expected.
Benefits
The role includes a comprehensive benefits package.