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About the Role

Gala Furniture World seeks a capable and customer-oriented Receptionist to represent our showroom, located in Bengaluru, Karnataka. The role demands excellent communication, a friendly demeanor, and professionalism to ensure efficient operations at the front desk.

Key Responsibilities

Greet and assist walk-in visitors warmly and professionally.
Manage inbound calls, telecalling duties, WhatsApp queries, and schedule customer visits.
Provide customers with precise information regarding the showroom and product offerings.
Maintain courteous customer engagement to achieve high satisfaction levels.
Collaborate with the sales team to direct customers to suitable sales representatives.
Keep accurate visitor and customer records and daily logs.
Use Microsoft Excel and other MS Office tools to update and prepare data.
Handle routine administrative and documentation work.
Conduct follow-ups with customers to strengthen relationships.
Ensure the reception area remains tidy, organized, and inviting.

Eligibility and Requirements

Graduate in any field.
1 to 3 years of experience in roles such as Receptionist, Front Desk Executive, Telecaller, or Customer Service Executive.

Skills Needed

Fluency in English, Kannada, and Hindi communications.
Proficiency in Microsoft Excel, MS Word, and general computer use.
Strong telecalling and customer management abilities.
Professional and patient customer interaction skills.
Positive personality and attitude.
Effective organizational and multitasking skills.
Excellent interpersonal and coordination capabilities.
Customer-centric approach with problem-solving aptitude.

Compensation and Benefits

Monthly salary ranging from ₹20,000 to ₹25,000.
Performance-based incentives to reward excellence.
Opportunities for career advancement.
Supportive and professional working environment.
Access to learning and development programs.

Receptionist

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