Tesco Colleague - Brayton Express

About the Role

This position is for a Tesco Colleague based at Brayton Express, involving varied duties within the store environment. The work schedule is set across specific windows on Sunday, Monday, Friday, and Saturday, each shift running from 6:30 AM to 12:30 PM. Scheduled hours will be allocated within these times, with at least three weeks' advance notice provided. While exact availability matching is preferred, Tesco encourages applicants whose availability closely aligns with these times to apply as flexibility is supported.

Colleagues are essential in delivering excellent service every day, participating in a dynamic team atmosphere. Working here offers an opportunity to engage with customers, acquire new skills, and be part of an inclusive workplace. The role can provide stable employment or adaptable hours to fit diverse lifestyle needs, along with potential career advancement.

Responsibilities

• Provide passionate and prideful customer service by becoming familiar with customers' needs.
• Maintain strong product knowledge and support store services.
• Work across varying departments including service, picking, and replenishment as needed.
• Implement training effectively to ensure safety, efficiency, and excellent customer experience.
• Make appropriate customer-focused decisions and adhere to store routines to optimize service.
• Engage in seasonal, community, and charitable initiatives to foster a welcoming environment.
• Understand store performance and contribute to sales growth, waste reduction, shrink control, and profitability.
• Handle merchandise carefully to keep product quality intact.
• Exemplify company values, ensuring inclusiveness and compliance with policies.
• Occasionally assist with receiving deliveries.

Requirements

• Strong passion for customer service demonstrated by greeting customers warmly and serving with dedication.
• Ability to build positive rapport leading to excellent shopping experiences.
• Initiative and sound judgment in making customer-centric decisions.
• Effective teamwork skills and open communication with colleagues.
• Ability to foster camaraderie by building relationships and celebrating team achievements.
• Reliability through punctual attendance, professional appearance, and embodiment of brand ambassador qualities.
• Applicants must be over 18 years of age due to role timing and responsibilities.

Compensation and Benefits

• Starting hourly wage of £13.28, elevated to £14.55 in stores located within the M25 area, with further location-based supplements possible.
• Guaranteed minimum weekly hours of 16, with options for reduced hours as low as 12 to suit preferences.
• Annual leave starting at 20 days, increasing to 22 days after one year, plus bank holidays, and an additional personal day.
• Flexible working arrangements can be requested starting from day one.
• Colleague discounts: 10% off normally and 15% during pay day weekends, with potential annual savings up to £2,000, including additional cards to share with family members.
• Access to complimentary wellbeing resources supporting physical and mental health.
• Life insurance coverage equivalent to five times salary, alongside an award-winning pension plan with up to 7.5% matched contributions.
• Various benefits tailored to individual preferences, such as discounts, share options, and cycle to work schemes.
• Uniform supplied and supportive policies accommodate various life situations.
• Opportunity to participate in colleague networks promoting inclusivity across backgrounds.

Additional Information

Tesco is committed to diversity, equity, and inclusion, fostering a workplace where every individual feels valued and empowered to be themselves. The company supports flexible working arrangements and is a recognized Disability Confident Leader, ensuring an accessible recruitment process.

Applicants must meet the legal working age stipulations for roles with early or late shifts or involving specific store departments such as warehouse, alcohol sales, bakery, and driving.