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ServiceNow ITOM Specialist

Tata Consultancy Services

Bhubaneswar, Odisha, India · 정규직

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경험
4–13 yrs
샐러리
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Professionals with 4 to 13 years experience in ITOM and relevant ServiceNow expertise are eligible to apply.
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About the Role

Tata Consultancy Services is conducting a Walk-in Drive for the position of ServiceNow ITOM Specialist on 18th July 2026 at their Bhubaneswar location. This opportunity is ideal for experienced professionals with 4 to 13 years in the ITOM domain looking to leverage their skills in a dynamic environment.

Key Responsibilities

  • Design, develop, and implement ITOM modules including Discovery, Service Mapping, Event Management, and Orchestration.
  • Configure and manage MID Servers along with patterns, probes, and sensors to ensure optimal system performance.
  • Integrate ServiceNow with third-party monitoring tools by utilizing REST and SOAP APIs effectively.
  • Customize platform elements through Business Rules, Script Includes, Client Scripts, UI Policies, and Flow Designer for tailored solutions.
  • Execute CMDB data modeling, handle reconciliation processes, and enhance data quality within the configuration database.
  • Troubleshoot issues and optimize the functionality and efficiency of Discovery and Service Mapping components.
  • Engage closely with various stakeholders to design and deliver scalable and effective ITOM solutions that align with business needs.

Skills and Requirements

  • Practical experience working with ServiceNow ITOM modules such as Discovery, Service Mapping, and Event Management.
  • In-depth understanding of Configuration Management Database (CMDB), Common Service Data Model (CSDM), and IT infrastructure concepts.
  • Proficient in JavaScript and scripting within the ServiceNow platform environment.
  • Experience in setting up and managing MID Servers and performing integrations.
  • Solid knowledge of IT Service Management (ITSM) processes and practices.

Additional Information

  • Walk-in Drive Date and Time: 18th July 2026, from 9 AM to 1 PM.
  • Venue: Tata Consultancy Services Ltd, Plot-35, Barabati EDR 2, Kalinga Park Unit I, IT/ITeS, SEZ, Chandaka Industrial Estate, Khordha, Bhubaneswar - 751024.
  • Experience Range: Candidates with 4 to 13 years of relevant experience are eligible.

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