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Accor

Reservation Supervisor - Arabic Speaking

Accor

Doha Metropolitan Area · 정규직

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경험
1년 이상
샐러리
채용 공고
1
게시됨
6시간 전
작업 모드
사무실에서
교육
University Degree
재개하다
신청 시 필수 사항

직무 설명

About the Company

The prestigious Rixos Gulf Hotel Doha offers an exceptional lifestyle combined with luxurious services and products. Known for Rixos' warm hospitality, engaging entertainment programs, and exclusive all-inclusive food and beverage concepts, the hotel features 378 elegantly furnished guest rooms with premium bedding and a sophisticated atmosphere. Join this dynamic and enthusiastic team as a Reservations Supervisor and advance your professional journey.

Key Responsibilities

  • Review daily reservations to ensure timely responses to all booking requests are met without delay.
  • Maintain high-quality booking accuracy by verifying guest information, rates, and payment details.
  • Plan and apply strong organizational abilities to efficiently manage daily reservation operations.
  • Coordinate and conduct both on-the-job and weekly training sessions for reservation staff.
  • Keep reservation personnel updated on hotel and company developments or changes.
  • Spot-check previous day’s reservations and verify all VIP guest arrivals.
  • Provide training, development, and motivation to staff to enhance productivity.
  • Inform the department about any updates relating to customer profiles, pricing, marketing strategies, promotions, and special offers.
  • Lead shift briefings to ensure smooth communication and operation.

Qualifications

  • At least one year experience in a similar role within a 5-star hotel setting.
  • University degree attained.
  • Proficiency in Arabic is mandatory.

Additional Information

The role specifically requires candidates to have Arabic speaking abilities.

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