- 경험
- 어느
- 샐러리
- INR 28,000 – INR 36,000 / month
- 채용 공고
- 1
- 게시됨
- 1주 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Job Overview
We are seeking an International BPO Executive to join our team in Hyderabad, Andhra Pradesh. This role involves managing both inbound and outbound customer interactions with a focus on providing technical assistance and resolving issues related to software, hardware, and other services.
Key Responsibilities
- Answer and initiate customer calls effectively in a professional manner.
- Offer technical support by diagnosing and troubleshooting software and hardware problems.
- Address and resolve customer queries regarding products and services.
- Lead customers through step-wise solutions to their challenges.
- Ensure adherence to call quality standards and achieve established performance metrics.
- Accurately record details of customer communications in the relevant system.
Requirements
- Proficiency in English communication is essential.