- 경험
- 어느
- 샐러리
- —
- 채용 공고
- 1
- 게시됨
- 4시간 전
- 작업 모드
- 사무실에서
- 재개하다
- 신청 시 필수 사항
당신이 일하게 될 곳
직무 설명
Overview
This role involves managing comprehensive customer success processes within IT consulting and software engineering automation implementations. The candidate collaborates closely with consultants and delivery teams to ensure a thorough understanding of customer needs, facilitates actionable consulting results, and oversees effective utilization of tools including platforms enhanced by Generative AI and Agentic AI technologies.
Key Responsibilities
- Provide end-to-end support for customer success initiatives related to IT consulting and software engineering automation projects.
- Coordinate with consultants and delivery personnel to accurately interpret customer specifications and translate consulting insights into practical implementations.
- Manage the deployment of solutions involving advanced tools, platforms, and AI technologies such as Generative and Agentic AI.
- Monitor adoption metrics and project outcomes, identify potential risks affecting value realization, and document success stories and lessons learnt to promote knowledge sharing and organizational improvement.