- 경험
- 어느
- 샐러리
- INR 11,000 – INR 13,000 / month
- 채용 공고
- 1
- 게시됨
- 11시간 전
- 작업 모드
- 재택근무
- 적임
- Candidates aged 18 to 31 years, including freshers and experienced individuals, are eligible to apply. They must be willing to work in rotational shifts and observe rotational weekly offs.
- 재개하다
- 신청 시 필수 사항
직무 설명
About the Role
Essencea Infoserv Pvt Ltd is looking to hire Customer Support Associates skilled in managing inbound voice calls for their client Porter. This full-time role is remote, allowing employees to work from home, provided they have their own laptop and a reliable internet connection. The position requires proficiency in Kannada and English languages.
Job Responsibilities
- Manage inbound customer calls efficiently through voice processes.
- Address and resolve customer inquiries with precise solutions.
- Keep accurate and detailed records of customer interactions.
- Deliver a professional and friendly customer service experience consistently.
- Collaborate with internal departments for handling escalated issues.
- Maintain strict data confidentiality and security protocols.
Eligibility Criteria
- Applicants aged between 18 and 31 years.
- Both freshers and experienced candidates are encouraged to apply.
- Availability for rotational shifts and rotational weekly off days.
Compensation and Benefits
- Monthly take-home salary ranging from ₹11,000 to ₹13,000.
- No performance-based targets involved in the job.
- Potential for career growth within the organization.
- Work from home flexibility ensuring work-life balance.
- Provident Fund (PF) and Employee State Insurance (ESI) benefits provided.
Additional Information
The role requires candidates to have personal equipment including a laptop and broadband or Wi-Fi access to fulfill work requirements efficiently.