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Customer Care Executive
Remote · Jornada completa
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- Experiencia
- Cualquier
- Salario
- INR 11,000 – INR 13,000 / month
- Vacantes
- 1
- Al corriente
- Hace 12 horas
- Modo de trabajo
- Trabajar desde casa
- Elegibilidad
- Candidates aged 18 to 31 years, including freshers and experienced individuals, are eligible to apply. They must be willing to work in rotational shifts and observe rotational weekly offs.
- Reanudar
- Se requiere solicitud
Descripción del trabajo
About the Role
Essencea Infoserv Pvt Ltd is looking to hire Customer Support Associates skilled in managing inbound voice calls for their client Porter. This full-time role is remote, allowing employees to work from home, provided they have their own laptop and a reliable internet connection. The position requires proficiency in Kannada and English languages.
Job Responsibilities
- Manage inbound customer calls efficiently through voice processes.
- Address and resolve customer inquiries with precise solutions.
- Keep accurate and detailed records of customer interactions.
- Deliver a professional and friendly customer service experience consistently.
- Collaborate with internal departments for handling escalated issues.
- Maintain strict data confidentiality and security protocols.
Eligibility Criteria
- Applicants aged between 18 and 31 years.
- Both freshers and experienced candidates are encouraged to apply.
- Availability for rotational shifts and rotational weekly off days.
Compensation and Benefits
- Monthly take-home salary ranging from ₹11,000 to ₹13,000.
- No performance-based targets involved in the job.
- Potential for career growth within the organization.
- Work from home flexibility ensuring work-life balance.
- Provident Fund (PF) and Employee State Insurance (ESI) benefits provided.
Additional Information
The role requires candidates to have personal equipment including a laptop and broadband or Wi-Fi access to fulfill work requirements efficiently.