Customer Service Specialist

Tamimi Commercial

Al Khobar, Eastern Province, Saudi Arabia · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: —
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 3 ವಾರಗಳ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ವಿದ್ಯಾಭ್ಯಾಸ: ಪ್ರೌಢಶಾಲಾ ಡಿಪ್ಲೊಮಾ ಅಥವಾ ತತ್ಸಮಾನ
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ನೀವು ಎಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತೀರಿ

ಕೆಲಸದ ವಿವರ

About the Role

Tamimi Commercial is looking for a committed Customer Service Specialist to support customers and help create a smooth, positive service experience. This position focuses on handling inquiries, solving issues efficiently, and maintaining strong customer satisfaction.

Key Responsibilities

Answer customer questions by phone, email, or chat within a prompt timeframe.
Support customers with product details, order updates, and basic troubleshooting.
Keep accurate logs of customer conversations and completed transactions.
Work with other teams to address more complex concerns and strengthen customer satisfaction.
Spot ways to improve processes and share practical feedback with management.
Address complaints calmly, professionally, and with empathy.
Keep product knowledge and company policies up to date.

Requirements

High school completion or an equivalent qualification is required; an associate or bachelor’s degree is preferred.
Prior experience in customer service or a similar role.
Strong verbal and written communication abilities, along with good people skills.
Comfort using customer support systems and Microsoft Office tools.
Ability to stay effective in a busy environment while managing several tasks at once.
Strong analytical thinking, problem-solving ability, and close attention to detail.

Additional Information

Location: Al Khobar, Eastern Province, Saudi Arabia.

ಕೌಶಲ್ಯಗಳು

ಸಮಸ್ಯೆ ಪರಿಹರಿಸುವ ಸಂವಹನ ಕೌಶಲ್ಯಗಳು ಗ್ರಾಹಕ ಸಂಬಂಧ ನಿರ್ವಹಣೆ ದಾಖಲೆ ನಿರ್ವಹಣೆ ಗ್ರಾಹಕ ಸೇವೆ ಮೈಕ್ರೋಸಾಫ್ಟ್ ಆಫೀಸ್ Email handling Chat Support ಸಂಘರ್ಷ ಪರಿಹಾರ Phone Support