ಮ

Back Office Executive

M/s Shiva Enterprises

Kanpur, Uttar Pradesh, India · ಪೂರ್ಣ ಸಮಯ

ಅರ್ಜಿ ಸಲ್ಲಿಸುವವರಲ್ಲಿ ಮೊದಲಿಗರಾಗಿರಿ

ಅನುಭವ: ಯಾವುದೇ
ಸಂಬಳ: INR 14,000 – INR 18,000 / month
ತೆರೆಯುವಿಕೆಗಳು: 1
ಪೋಸ್ಟ್ ಮಾಡಲಾಗಿದೆ: 3 ಗಂಟೆಗಳ ಹಿಂದೆ

ಕೆಲಸದ ಮೋಡ್: ಕಚೇರಿಯಲ್ಲಿ
ಅರ್ಹತೆ: Female candidates are eligible to apply.
ಪುನರಾರಂಭ: ಅರ್ಜಿ ಸಲ್ಲಿಸಲು ಕಡ್ಡಾಯ

ನೀವು ಎಲ್ಲಿ ಕೆಲಸ ಮಾಡುತ್ತೀರಿ

ಕೆಲಸದ ವಿವರ

About the Role

M/s Shiva Enterprises is seeking a female Back Office Executive for their Kanpur branch. The role involves managing customer communications and supporting office operations effectively.

Key Responsibilities

Handle inbound calls and respond to customer service queries in a polite and clear manner.
Provide accurate information about products and services, process order placements and cancellations, and document customer complaints.
Maintain detailed records of customer interactions, including inquiries, complaints, feedback, and the corresponding actions taken.
Conduct follow-ups to ensure customer requests are addressed appropriately.
Escalate unresolved issues or special customer requests to relevant departments for further handling.
Efficiently use computers and laptops for data entry and record keeping.

Candidate Profile

Applicants must be female candidates.
Should possess clear communication skills and a soft-spoken demeanor.

Compensation and Location

The position offers a monthly salary ranging between 15,000 to 18,000 INR, based in Kanpur, Uttar Pradesh.

ಕೌಶಲ್ಯಗಳು

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