Zoning and Permits Reception Clerk

Role overview

The City of Winnipeg is hiring a Zoning and Permits Reception Clerk to support the Development and Inspections department within Planning, Property and Development. This role combines front-line customer service with clerical support for the Zoning and Permits Branch. The successful candidate will report to the Supervisor of Support Services.

Work location and schedule

The designated workplace is Unit 31, 30 Fort Street in Winnipeg, with a hybrid arrangement tied to that location. The shift runs from 8:30 a.m. to 4:30 p.m., Monday through Friday.

This is a temporary full-time role for two openings, ending December 31, 2026, with the potential for extension.

Compensation and employment terms

Pay is offered at $1,798.30 to $2,105.55 every two weeks, aligned with the Clerk B classification under the C.U.P.E. collective agreement. The employee group is C.U.P.E.

Flexible working arrangements may be available, including flexible hours, remote work, or a hybrid model, but any arrangement is subject to review and approval. Employees approved for remote work must remain able to return to the designated work location or another in-person location whenever meetings or on-site tasks require it.

The City notes that it offers a broad benefits package, including employer-paid benefits, dental and vision coverage, pension plans, maternity/parental leave programs, and access to education, training, and staff development opportunities.

What you will do

Working under supervision, the Reception Clerk will deliver in-person and telephone customer service while also providing general administrative assistance to the branch. Depending on operational needs, duties may include processing zoning memorandums and variances, handling encroachments, tracking permits, supporting cashier activities, entering permit application data, and taking on other duties that fit the classification.

The position calls for someone who works well in a team environment and helps maintain strong coordination across staff and stakeholders.

Additional duties

• Handle trade and special permit applications, including related refunds.
• Answer enquiries from internal and external customers and direct notifications to the appropriate staff members.
• Administer public notices and their placement.
• Support the encroachment process from start to finish.
• Carry out miscellaneous tasks as assigned.

Qualifications

Applicants should bring at least one year of administrative support experience, including the upkeep of accurate files and records. Experience using Microsoft Office tools such as Word, Excel, and Outlook is required, along with the ability to operate a personal computer and related software.

Other important qualifications include strong organization and prioritization skills, clear verbal communication, well-developed written communication for correspondence and reporting, solid interpersonal skills, confidentiality, the ability to work with limited supervision, and the flexibility to manage a range of assignments. Candidates must also be able to type accurately at 20 words per minute.

Applicants educated outside Canada must have education comparable to the minimum Canadian requirement and must provide an official academic assessment report from a recognized Canadian assessment service at the time of application.

Employment conditions

• The selected candidate must keep legal authorization to work in Canada throughout employment.
• If the successful candidate holds a work permit, it is their responsibility to ensure it remains valid.
• A police information check satisfactory to the employer will be required at the candidate’s own expense.

Equity and hiring considerations

The City of Winnipeg encourages applications from groups that have been underrepresented in its workforce, including Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples, and Newcomers. Equity may be considered during selection for this recruitment. Where allowed, preference may be given to qualified applicants who self-identify as members of these groups. Reasonable accommodation requests will be accepted during the hiring process. Internal applicants may also be given preference.

Where applicable under the collective agreement, recruitment and promotion rules will be reviewed before equity-based selection strategies are applied.

Application instructions

Applications must be submitted online and include all required documentation. A current resume is mandatory, and applications missing required documents will not be considered. Submitted materials must clearly show how the applicant meets the position’s qualifications.

For application guidance, the City references its online HR application resources and 311 for support.

Additional notes

If this temporary role later becomes permanent, the person selected for this bulletin will move into the permanent position automatically and no further posting will be needed. An eligibility list may be created for current and future permanent or temporary openings and may remain active for 12 months.

Before using any eligibility list for the same position, internal recruitment and promotion provisions must be exhausted as required by the collective agreement. Only applicants selected for interviews will be contacted.

Posting number: 127134. Closing date: July 8, 2026.

The role falls under the Clerk B classification within the C.U.P.E. Collective Agreement.