Yield-Bearing Balance Product Manager - Global Payment

About the Role and Team

The Global Payment team at ByteDance is dedicated to delivering comprehensive payment solutions that cover payment acquisition, disbursement, transaction monitoring, payment method management, foreign exchange conversion, accounting, and reconciliations. These services ensure a secure and seamless payment experience for users on platforms such as TikTok.

Aligned with ByteDance's globalization vision, the team is building a platform for cross-border payment solutions to serve rapidly expanding global markets across all company products and services. This position offers a significant opportunity to contribute on a worldwide scale across diverse business use cases.

Key Responsibilities

• Design and develop user-focused yield-bearing balance products that enhance user journeys and drive growth in the global ecosystem.
• Perform thorough market research and analysis within targeted regions, continuously refining product experience and expanding functionalities based on market intelligence.
• Lead ongoing product improvement initiatives driven by troubleshooting insights, user feedback, and key performance indicators to maximize user acquisition and retention, while identifying trends and opportunities to reinforce the product's long-term value.
• Assess the fit between business needs and current product design, upgrading architecture to maintain stability, performance, and operational reliability.
• Coordinate with cross-functional teams to optimize requirement management and end-to-end delivery processes.
• This position requires working onsite five days a week at the company's Singapore office.

Candidate Qualifications

• At least three years of product management experience in fintech, demonstrating strong commercial understanding and a successful track record.
• Proven hands-on involvement in the full lifecycle of consumer-end products, encompassing user research, requirement analysis, product requirements documentation, data-driven decision-making, and post-launch operations.
• Detail-oriented with deep user empathy and a strong enthusiasm for building products centered on customer needs.
• Excellent logical thinking, structured problem-solving skills, and strong abstraction and summarization abilities.
• Comfortable thriving in ambiguous and rapidly changing environments; self-driven and collaborative by nature.
• Proficiency in English and Chinese (written and spoken) to support global cross-border teamwork, especially managing stakeholders in the China market.

Preferred Experience

Experience or expertise in wealth management and investment product domains is beneficial.

About ByteDance

Since its founding in 2012, ByteDance’s mission has been to inspire creativity and enrich life. The company offers over a dozen products including TikTok, Lemon8, CapCut, Pico, and China-specific platforms such as Toutiao, Douyin, and Xigua, facilitating fun, connection, and the creation of content worldwide.

Why Work at ByteDance

Creativity is fundamental to ByteDance's mission, enabled by innovative products and diverse global teams. The company fosters a culture of curiosity, humility, teamwork, and a drive to make significant impacts in the fast-evolving tech landscape. ByteDance embraces an "Always Day 1" mindset, promoting continuous iteration and meaningful achievements for employees and users alike.

Diversity & Inclusion

ByteDance is committed to fostering an inclusive work environment where employees are recognized for their skills, experiences, and unique viewpoints. The company values diversity and aims to reflect the wide range of communities it serves, with a passion for celebrating diverse voices.