Yard and Drive Thru Team Leader - Whitianga

Overview

PlaceMakers Whitianga is seeking a proactive and hands-on Team Leader for the Yard and Drive Thru operations to manage daily activities and lead a team of four. This key role demands leadership in maintaining a safe, productive, and customer-oriented yard environment, ensuring trade and building customers receive efficient and dependable service.

Key Responsibilities

• Lead and mentor a high-performing team, fostering growth and strong teamwork.
• Create and maintain a positive workplace culture oriented towards exceptional service, responsibility, and measurable outcomes.
• Ensure a smooth and effective experience for all trade and building customers.
• Manage inventory accuracy and optimize stock handling processes.
• Enforce Health & Safety standards rigorously across the branch.
• Identify and implement productivity and customer service improvements.
• Support daily yard functions, leading by example in operational duties.
• Build team engagement and cultivate pride in the work delivered.

Candidate Profile

• Prior experience in team leadership or supervisory roles within dynamic and fast-paced settings.
• Strong commitment to customer service excellence and team development.
• Excellent communication and relationship-building skills.
• Confident decision-making and effective problem-solving abilities.
• Background in timber, building supplies, trade, warehousing, or logistics is preferred.
• Competent computer and numerical skills.
• Full valid New Zealand Driver Licence.
• Forklift licence or relevant experience desirable.
• High awareness and adherence to Health & Safety protocols.
• Physically fit with a practical approach to hands-on tasks.

Employment Terms and Schedule

This is a permanent full-time position, entailing 40 hours per week, Monday to Friday with scheduled Saturdays.

Benefits

• Competitive hourly remuneration and staff purchasing privileges.
• Opportunities for career progression within the larger Fletcher Building Group.
• Access to an Employment Education Fund.
• Participation in Health & Wellbeing programs including an Employee Assistance Programme.
• Work within an inclusive, diverse, and supportive team environment.

Diversity and Inclusion Commitment

Applications from diverse backgrounds are welcomed and encouraged. The organization recognizes that prospective applicants might hesitate if they do not meet every requirement and thus invites all interested individuals to apply. The company values diversity as a strength enhancing collective success.

Additional Information

Pre-employment screenings such as reference checks, health and drug tests, and criminal background assessments are mandatory alongside proof of indefinite work eligibility in New Zealand.