Waitress

About the company

Red Sea Global Hospitality is building a new standard in luxury hospitality with a strong focus on responsible development and regenerative tourism. The organization is guided by the values of Respect, Responsibility, Passion, and Collaboration, and aims to create memorable guest experiences while fostering a positive workplace for its team members.

Role overview

As a Waitress, you will support the business, guests, and colleagues through attentive, polite, and timely service. You will act as a hospitality ambassador for the hotel and help ensure every visitor enjoys a high-quality dining experience. The Food & Beverage team plays a key role in shaping guest satisfaction through creativity, variety, and consistently professional service.

Key responsibilities

• Work closely with team members across departments to ensure service is delivered quickly and operations run smoothly.
• Follow all hotel policies and standard operating procedures related to guest service, operations, grooming, and discipline.
• Check with the supervisor before leaving the station or floor for any reason.
• Stay informed about the hotel’s facilities and services so guest questions can be answered accurately.
• Maintain a safe working environment by following all required safety procedures.
• Carry out reasonable instructions from managers or supervisors, including tasks outside regular duties, to support guest satisfaction and smooth hotel operations.
• Keep the assigned station clean, organized, and up to standard at all times.
• Build strong knowledge of the menu and service offerings.
• Learn and use the point-of-sale system correctly and follow all associated procedures.
• Observe strict security measures when entering guest rooms to protect guest privacy.
• Take part in training sessions to improve skills and enhance the guest experience.
• Check hallways for trays after room service deliveries.
• Clear and break down trays in the dish area, paying attention to condiments and other leftover items.
• Handle any other duties needed to keep operations running efficiently.

Additional information

Red Sea Global Hospitality offers opportunities for growth and development at every level, supported by targeted learning programs. The package includes competitive compensation, access to exclusive perks and complimentary nights within the hospitality group, health insurance during service, daily meals on duty, uniform dry-cleaning services, employee recognition programs, and a workplace culture that values inclusion and collaboration. Team members can also take part in year-round social events, wellness activities, charity drives, and sports activities.

Accessibility and equal opportunity

The company welcomes applicants from all backgrounds and is committed to diversity and inclusion. Reasonable adjustments can be provided during the hiring process where needed, and candidates are encouraged to share any specific requirements so the team can be as accommodating as possible.